Free PC Help Contributor
Windows Vista - Home Premium
Empty Sent Items folder
I use Windows Mail in Windows Vista and had a large number of message in its Sent Items folder. But today I lost them all, the folder is now empty, and outgoing messages (which DO reach the recipient) are no longer saved in Sent Items.
My broadband provider is BT, so messages from Windows Mail go via bt.yahoo.com where outgoing messages were stored in the Sent folder. But that, too, is now empty although I have checked that the option "When sending a message, save a copy in the Sent folder" is still selected.
Can anyone tell me (a) how I can get outgoing messages to be saved once again in the Sent Items and Sent folders, and (b) if possible, how I can recover my lost messages?