Cannot uninstall MSN and Avira wont work - Computer Support Forums

bubblesupper · 08-05-2009, 10:42 AM

Hi,

My avira anti virus wont let me have the guard protect on... and my msn will not un install. I have had to put AVG back on and have sunbelt firewall. I'm running on windows XP home ed.

Have I got yet another virus?

Amanda.

08-05-2009, 10:46 AM

If you have Avira and AVG installed at the same time then uninstall AVG straight away then try uninstalling MSN.

You may also need to uninstall Avira completely and then reinstall that.

bubblesupper · 08-05-2009, 10:54 AM

Hi,

No I didn't have AVG installed when I tried to uninstall MSN, and i only installed AVG after unistalling Avira as Avira stopped working

Whats going on!?

thanks,

amanda

bubblesupper · 08-05-2009, 05:55 PM

Hi again,

Now my sunbelt firewall icon has gone from the bottom right corner but in the windows security centre it says its on!

Please help

Amanda

08-05-2009, 06:33 PM

Ok come off the net and uninstall both antivirus programs, if you have already done so run a Search for any remaining remnants of both programs and delete those too.

Then reinstall Avira.

bubblesupper · 08-05-2009, 07:54 PM

thank you, i'll try that.

amanda.

08-05-2009, 08:01 PM

Please do Amanda and then get back to us.

08-05-2009, 10:42 AM	#1 (permalink)
bubblesupper Status: Free PC Help Member Join Date: Apr 2009 Location: Norwich Posts: 53 Operating System: Windows XP - Home Edition PC Experience: Beginner	Cannot uninstall MSN and Avira wont work Hi, My avira anti virus wont let me have the guard protect on... and my msn will not un install. I have had to put AVG back on and have sunbelt firewall. I'm running on windows XP home ed. Have I got yet another virus? Amanda.

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08-05-2009, 10:46 AM	#2 (permalink)
Wolfeymole Status: Guest Posts: n/a	If you have Avira and AVG installed at the same time then uninstall AVG straight away then try uninstalling MSN. You may also need to uninstall Avira completely and then reinstall that.

08-05-2009, 10:54 AM	#3 (permalink)
bubblesupper Status: Free PC Help Member Join Date: Apr 2009 Location: Norwich Posts: 53 Operating System: Windows XP - Home Edition PC Experience: Beginner	Hi, No I didn't have AVG installed when I tried to uninstall MSN, and i only installed AVG after unistalling Avira as Avira stopped working Whats going on!? thanks, amanda

08-05-2009, 05:55 PM	#4 (permalink)
bubblesupper Status: Free PC Help Member Join Date: Apr 2009 Location: Norwich Posts: 53 Operating System: Windows XP - Home Edition PC Experience: Beginner	Hi again, Now my sunbelt firewall icon has gone from the bottom right corner but in the windows security centre it says its on! Please help Amanda

08-05-2009, 06:33 PM	#5 (permalink)
Wolfeymole Status: Guest Posts: n/a	Ok come off the net and uninstall both antivirus programs, if you have already done so run a Search for any remaining remnants of both programs and delete those too. Then reinstall Avira.

08-05-2009, 07:54 PM	#6 (permalink)
bubblesupper Status: Free PC Help Member Join Date: Apr 2009 Location: Norwich Posts: 53 Operating System: Windows XP - Home Edition PC Experience: Beginner	thank you, i'll try that. amanda.

08-05-2009, 08:01 PM	#7 (permalink)
Wolfeymole Status: Guest Posts: n/a	Please do Amanda and then get back to us.