computer playing up - Computer Support & PC Help Forums

bigshak · 10-26-2008, 01:30 AM

ok my pc is restarting itself say after an hour or so and i took this image for you
for a better understanding of the problem.. it only started happening 2 days or so ago, i put some memory in and thought maybe thats why but i also picked up a virus or two so im quite lost

pls help

**Wolfeymole** · 10-26-2008, 08:02 AM

Remove the newly installed memory and see if it reboots ok, if it does then you may have the wrong type of memory for that board.

bigshak · 10-26-2008, 05:08 PM

i have removed the memory i installed just 10 mins ago and its just weird because its the same memory i bought last time and that gave me no problems

**Wolfeymole** · 10-26-2008, 05:14 PM

Does it boot up ok without errors now though Bigshak?

bigshak · 10-26-2008, 05:21 PM

when it booted up it said something about the 'firmware has recognised memory un-installed or something like that

**Wolfeymole** · 10-26-2008, 05:23 PM

Ok but does it boot back into windows without issue now?

bigshak · 10-26-2008, 05:30 PM

there was one thing when i took the memory out though and switched it back on the pc was making 3 beep sounds and i could not see it on the monitor..so i switched it off from the back and opened it back up and moved the memory over and it was ok when i swithced it back on

**Wolfeymole** · 10-26-2008, 05:36 PM

Moved the memory over?

How many RAM slots do you have?

What exactly was the old memory and what was the new memory that you acquired?

Please be exact.

bigshak · 10-26-2008, 05:39 PM

i have 4 slots i originally had 2 samsung 256mb factory fitted...then a few months ago i put it a single 512mb from play.com no problems with that. and a few days ago i ordered the exact same 512mb from play.com again and been having problems ever since

**Wolfeymole** · 10-26-2008, 05:47 PM

Well I doubt it's the board not holding still for 1GB of RAM so I reckon the stick that you bought recently is faulty.

Did you you put the sticks in slots 1 and 3 or 1 and 2 as 1 and 3 should be the correct method?

bigshak · 10-26-2008, 06:00 PM

all i know is the 2 256 mb are next to each other and the 512mb is on its own i have no idea which slots are which

**Wolfeymole** · 10-26-2008, 06:04 PM

Do your slots resemble these in this pic, the colour of yours are irrelevant.

http://www.virtual-hideout.net/revie.../images/10.JPG

Or do they look like this?

http://www.cybergooch.com/tutorials/...m/IMG_6797.jpg

bigshak · 10-27-2008, 01:12 AM

they look like the first ones you posted

**Wolfeymole** · 10-27-2008, 08:26 AM

So when you got the original 512 did you remove the 2 x 256 sticks?

Before you got the new 512 did you have the 2 x 256 and the original 512 working ok?

If so swap out the old 512 to the new one and see if that works, note the memory size afterwards.

Can you download a system information tool called Everest from here please and then tell what the boards memory capacity is.

|MG| EVEREST Free Edition 2.20

**Dalo Harkin** · 10-27-2008, 10:07 AM

Quote:

Originally Posted by Wolfeymole

as 1 and 3 should be the correct method?

This is only for Dual Channel RAM matey

bigshak · 10-27-2008, 05:25 PM

Memory upgrades from Crucial.com - Determine My Memory Needs

before i got the new 512 the 2 256 and 1 512 were working fine, i took out 1 512 but im not sure if its the right one as it looks the same

but so far it has not rebooted itself

**Wolfeymole** · 10-27-2008, 05:45 PM

Have you ran a scan from Crucial to determine what memory you have and what you need?

bigshak · 10-27-2008, 05:54 PM

open the link i posted

**Wolfeymole** · 10-27-2008, 06:09 PM

Right you need;

Each memory slot can hold DDR PC2700,DDR PC3200 with a maximum of 1GB per slot.*

*Not to exceed manufacturer supported memory.

Although the memory can be installed one module at a time, the best performance comes from using matched pairs of modules.

This is what you need to look for when getting new ram so for example you could have 4 x 512 @ DDR PC3200 to get 2GB