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Old 07-05-2008, 03:32 PM   #11 (permalink)
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What version of javascript do you have?
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Old 07-05-2008, 03:33 PM   #12 (permalink)
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i don't know. how do i check this.
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Old 07-05-2008, 03:34 PM   #13 (permalink)
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Go into Add/Remove and you should have version 6 update 6
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Old 07-05-2008, 03:37 PM   #14 (permalink)
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hi, there is nothing in the add/remove programs. what do i do now..would you like a print screen of that in case its under a different name or something?
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Old 07-05-2008, 03:41 PM   #15 (permalink)
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Get the latest Java here.

Download Free Java Software - Sun Microsystems
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Old 07-05-2008, 03:51 PM   #16 (permalink)
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hi i have now downloaded the recommended java, and when I go onto the site, it says the message again. i will download it again to see if it persists. if it does, then what?
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Old 07-05-2008, 03:55 PM   #17 (permalink)
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Now download the flash player from the site listed earlier.
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Old 07-05-2008, 04:03 PM   #18 (permalink)
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ok no problem. the site where it is downloading from is currently undergoing maintenance but will try it again later. Thanks for your help. If I still have problems, then will be in touch.
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Old 07-05-2008, 04:07 PM   #19 (permalink)
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This is the site and it's working perfectly well for me.

http://www.adobe.com/shockwave/downl...ShockwaveFlash
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Old 07-08-2008, 05:27 PM   #20 (permalink)
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Another thing to check - Go into Internet Explorer, click "Tools" and "Internet Options". Go to your "Security" tab, then click on the "Custom Level" button. Scroll waaaaay down until you find "Scripting", then beneath that a couple options "Scripting of Java Applets". Make sure it's set to Enable.

Also, IE's pop-up blocker can block Flash applications from loading, depending on how they're embedded into the web page.
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