[ROSIE]

Hi

I have windows xp.

My problem is I cannot get into my aol mail page. The home page comes up, next comes the page were I sign in, I then click to get onto my email page but only the top bit of the page appears and the main body of the page will not open.

Also when I try to get onto the Ebay website the homepage will not open up.

I have no problem getting onto other web sites.

Please help

[Jamey]

I think your machine may be infected with some sort of malware.

First, download the Windows Defender software. Install it on your computer and then restart it your computer in Safe Mode.

You then need to scan your computer with Windows Defender. I recommend you choose "Full Scan". Once the scan is finished, quarantine all of the items.

Another thing you can do is change to a faster, better and more secure web browser such as Mozilla Firefox.