BSoD 0x1000008e - Computer Support Forums

Baffled*56 · 08-01-2009, 06:43 PM

Evening,
I was playing a game and twice now the BSoD has appeared, the error report states that it is a Audio Device (C-media AC97) cmuda.sys. Is this the sound card deaded of do I just need to update the driver??

JaZz · 08-01-2009, 07:29 PM

hey JaZz here,try updating the driver and see what happens,most forums on the web with the problem have all suggested update.worth a try.

JaZz

Baffled*56 · 08-01-2009, 08:08 PM

Had two system error incidents:

1000008e
c0000005
f7add445
f2fla7d0
00000000

and

1000008e
c0000005
f808ef8c
f303a804
00000000

I think it is to do with the sound card, Can anyone help???

Baffled*56 · 08-01-2009, 08:12 PM

i would if i could find one, without having to pay through the nose

DirtyPolo · 08-01-2009, 08:15 PM

What were the exact errors? as those are just lines of different error codes.

Can you copy down exactly what was said and when you got these messages/how?

Baffled*56 · 08-01-2009, 08:22 PM

sorry to sound dumb, how do I find the info you need?

DirtyPolo · 08-01-2009, 08:40 PM

well, what were you doing when you got those errors?

Baffled*56 · 08-01-2009, 08:52 PM

i was doing the tutorials on a virtual skipper online sailing game, i had completed 5 tutorials, clicked on the 6th and got the BSoD. I had 3 or 4 internet sites open so I thought that I have overloaded virtual memory or something. System rebooted and ran fine, the following night I tried again without anything else running and as soon as i clicked the 6th tutorial, got the BSoD, the error report stated cmuda.sys, Any clues?

DirtyPolo · 08-01-2009, 08:57 PM

Did the error look similar to the following:

A problem has been detected and windows has been shut down to prevent damage to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Technical Information:

*** STOP: 0x000000 D1(0xF7113BDA, 0x00000002, 0x00000000, 0x7113B0A)

*** cmuda.sys - Address F7113BDA base at F7DAB000, DateStamp 3dc24536

*** cmuda.sys - Address F7113BDA base at F7DAB000, DateStamp 3dc24536

?

Baffled*56 · 08-01-2009, 09:03 PM

possibly, is there any way i can check?

Baffled*56 · 08-01-2009, 09:17 PM

from the event viewer i've got:
Category 102
Company Microsoft
Date 06/01/09
event ID 1003
filename faultrep.dll
Version 5.1.2600.5512
product name windows operating system
product vers 5.1.2600.5512
source system error

DirtyPolo · 08-01-2009, 09:22 PM

is this thread related to your other thread that mentioned something along the lines of a soundcard fault

here
are these related or seperate faults?

Baffled*56 · 08-01-2009, 09:25 PM

these are related mate sorry am i confusing the subject

DirtyPolo · 08-01-2009, 09:45 PM

It's okay, do you know if you have a sound card, or does your computer use onboard sound?

also please can you tell me the spec of your system if you can.

sorry about all these questions, but can you also

go into start,
click on run
then type in "dxdiag" without the quotes
and post a screen shot of what comes up, thanks.

Baffled*56 · 08-01-2009, 10:02 PM

I've just run the game again and got BSoD error message:

STOP: 0x0000008E (0x0000005,0xF8070445,0XF31387D0,0X00000000)

cmuda.sys - Adress F8070445, BASE AT F7FCD000, Datestamp 44892a1b

BaffledDxDiag.jpg

DirtyPolo · 08-01-2009, 10:13 PM

Okay, thanks.

Can you go to Start
Then click on Run
Then type in Devmgmt.msc

This will open up Device Manager,
Look down and expand [click the +] by Sound, Video and Game controllers and tell me if any of the items in the list has a yellow "!" beside them?

If so, which one?

Baffled*56 · 08-01-2009, 10:17 PM

No mate, everything has a grey speaker next to them, no yellow "!" anywhere

Baffled*56 · 08-01-2009, 10:20 PM

Just thinking outside of the box, this game is a free version download, with an option to buy the full version, because i'm on the free version could that cause it??

DirtyPolo · 08-01-2009, 10:21 PM

Does the sound work normally at the moment?

Baffled*56 · 08-01-2009, 10:23 PM

yeah fine

08-01-2009, 06:43 PM	#1 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	BSoD 0x1000008e Evening, I was playing a game and twice now the BSoD has appeared, the error report states that it is a Audio Device (C-media AC97) cmuda.sys. Is this the sound card deaded of do I just need to update the driver??

08-01-2009, 08:08 PM	#3 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	sound card driver? Had two system error incidents: 1000008e c0000005 f7add445 f2fla7d0 00000000 and 1000008e c0000005 f808ef8c f303a804 00000000 I think it is to do with the sound card, Can anyone help???

08-01-2009, 08:15 PM	#5 (permalink)
DirtyPolo Status: Free PC Help Member Join Date: Oct 2008 Location: West Midlands Posts: 705 Operating System: XP Home & Vista Home Premium PC Experience: Enough	What were the exact errors? as those are just lines of different error codes. Can you copy down exactly what was said and when you got these messages/how? __________________ Cooler Master HAF 932 Intel Core 2 Quad Q6600 @ 3.3GHz Asus P5K Premium Black Pearl 2GB OCZ reaper 1066MHZ ATI Radeon HD4850 Pictures! Click Here To Register And Get Started In The World Of Free PC Help Forums! If Free PC Help Has Helped You, Please Consider Leaving A Donation By Clicking Here! We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

08-01-2009, 08:40 PM	#7 (permalink)
DirtyPolo Status: Free PC Help Member Join Date: Oct 2008 Location: West Midlands Posts: 705 Operating System: XP Home & Vista Home Premium PC Experience: Enough	well, what were you doing when you got those errors? __________________ Cooler Master HAF 932 Intel Core 2 Quad Q6600 @ 3.3GHz Asus P5K Premium Black Pearl 2GB OCZ reaper 1066MHZ ATI Radeon HD4850 Pictures! Click Here To Register And Get Started In The World Of Free PC Help Forums! If Free PC Help Has Helped You, Please Consider Leaving A Donation By Clicking Here! We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

08-01-2009, 08:57 PM	#9 (permalink)
DirtyPolo Status: Free PC Help Member Join Date: Oct 2008 Location: West Midlands Posts: 705 Operating System: XP Home & Vista Home Premium PC Experience: Enough	Did the error look similar to the following: A problem has been detected and windows has been shut down to prevent damage to your computer. DRIVER_IRQL_NOT_LESS_OR_EQUAL Technical Information: * STOP: 0x000000 D1(0xF7113BDA, 0x00000002, 0x00000000, 0x7113B0A) * cmuda.sys - Address F7113BDA base at F7DAB000, DateStamp 3dc24536 * cmuda.sys - Address F7113BDA base at F7DAB000, DateStamp 3dc24536 ? __________________ Cooler Master HAF 932 Intel Core 2 Quad Q6600 @ 3.3GHz Asus P5K Premium Black Pearl 2GB OCZ reaper 1066MHZ ATI Radeon HD4850 Pictures!** Click Here To Register And Get Started In The World Of Free PC Help Forums! If Free PC Help Has Helped You, Please Consider Leaving A Donation By Clicking Here! We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

08-01-2009, 07:29 PM	#2 (permalink)
JaZz Status: Free PC Help Member Join Date: Oct 2008 Posts: 56 Operating System: Windows Vista - Home Premium PC Experience: Some Experience	hey JaZz here,try updating the driver and see what happens,most forums on the web with the problem have all suggested update.worth a try. JaZz

08-01-2009, 08:12 PM	#4 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	i would if i could find one, without having to pay through the nose

08-01-2009, 08:22 PM	#6 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	sorry to sound dumb, how do I find the info you need?

08-01-2009, 08:52 PM	#8 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	i was doing the tutorials on a virtual skipper online sailing game, i had completed 5 tutorials, clicked on the 6th and got the BSoD. I had 3 or 4 internet sites open so I thought that I have overloaded virtual memory or something. System rebooted and ran fine, the following night I tried again without anything else running and as soon as i clicked the 6th tutorial, got the BSoD, the error report stated cmuda.sys, Any clues?

08-01-2009, 09:03 PM	#10 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	possibly, is there any way i can check?

08-01-2009, 09:17 PM	#11 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	from the event viewer i've got: Category 102 Company Microsoft Date 06/01/09 event ID 1003 filename faultrep.dll Version 5.1.2600.5512 product name windows operating system product vers 5.1.2600.5512 source system error

08-01-2009, 09:22 PM	#12 (permalink)
DirtyPolo Status: Free PC Help Member Join Date: Oct 2008 Location: West Midlands Posts: 705 Operating System: XP Home & Vista Home Premium PC Experience: Enough	is this thread related to your other thread that mentioned something along the lines of a soundcard fault here are these related or seperate faults? __________________ Cooler Master HAF 932 Intel Core 2 Quad Q6600 @ 3.3GHz Asus P5K Premium Black Pearl 2GB OCZ reaper 1066MHZ ATI Radeon HD4850 Pictures! Click Here To Register And Get Started In The World Of Free PC Help Forums! If Free PC Help Has Helped You, Please Consider Leaving A Donation By Clicking Here! We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

08-01-2009, 09:25 PM	#13 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	these are related mate sorry am i confusing the subject

08-01-2009, 09:45 PM	#14 (permalink)
DirtyPolo Status: Free PC Help Member Join Date: Oct 2008 Location: West Midlands Posts: 705 Operating System: XP Home & Vista Home Premium PC Experience: Enough	It's okay, do you know if you have a sound card, or does your computer use onboard sound? also please can you tell me the spec of your system if you can. sorry about all these questions, but can you also go into start, click on run then type in "dxdiag" without the quotes and post a screen shot of what comes up, thanks. __________________ Cooler Master HAF 932 Intel Core 2 Quad Q6600 @ 3.3GHz Asus P5K Premium Black Pearl 2GB OCZ reaper 1066MHZ ATI Radeon HD4850 Pictures! Click Here To Register And Get Started In The World Of Free PC Help Forums! If Free PC Help Has Helped You, Please Consider Leaving A Donation By Clicking Here! We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

08-01-2009, 10:02 PM	#15 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	I've just run the game again and got BSoD error message: STOP: 0x0000008E (0x0000005,0xF8070445,0XF31387D0,0X00000000) cmuda.sys - Adress F8070445, BASE AT F7FCD000, Datestamp 44892a1b BaffledDxDiag.jpg Last edited by DirtyPolo; 08-01-2009 at 10:50 PM.. Reason: Uploaded image attachment

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08-01-2009, 10:13 PM	#16 (permalink)
DirtyPolo Status: Free PC Help Member Join Date: Oct 2008 Location: West Midlands Posts: 705 Operating System: XP Home & Vista Home Premium PC Experience: Enough	Okay, thanks. Can you go to Start Then click on Run Then type in Devmgmt.msc This will open up Device Manager, Look down and expand [click the +] by Sound, Video and Game controllers and tell me if any of the items in the list has a yellow "!" beside them? If so, which one? __________________ Cooler Master HAF 932 Intel Core 2 Quad Q6600 @ 3.3GHz Asus P5K Premium Black Pearl 2GB OCZ reaper 1066MHZ ATI Radeon HD4850 Pictures! Click Here To Register And Get Started In The World Of Free PC Help Forums! If Free PC Help Has Helped You, Please Consider Leaving A Donation By Clicking Here! We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

08-01-2009, 10:17 PM	#17 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	No mate, everything has a grey speaker next to them, no yellow "!" anywhere

08-01-2009, 10:20 PM	#18 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	Just thinking outside of the box, this game is a free version download, with an option to buy the full version, because i'm on the free version could that cause it??

08-01-2009, 10:21 PM	#19 (permalink)
DirtyPolo Status: Free PC Help Member Join Date: Oct 2008 Location: West Midlands Posts: 705 Operating System: XP Home & Vista Home Premium PC Experience: Enough	Does the sound work normally at the moment? __________________ Cooler Master HAF 932 Intel Core 2 Quad Q6600 @ 3.3GHz Asus P5K Premium Black Pearl 2GB OCZ reaper 1066MHZ ATI Radeon HD4850 Pictures! Click Here To Register And Get Started In The World Of Free PC Help Forums! If Free PC Help Has Helped You, Please Consider Leaving A Donation By Clicking Here! We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

08-01-2009, 10:23 PM	#20 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	yeah fine