BSoD 0x1000008e - Page 2 - Computer Support Forums

DirtyPolo · 08-01-2009, 10:43 PM

Does this only happen when you play the game, or does it happen at other times too?

Baffled*56 · 08-01-2009, 10:52 PM

Only when I click on the 6th tutorial.

You're gonna tell me not to play the game aren't you???

DirtyPolo · 08-01-2009, 11:20 PM

Okay, and no we aren't, at least, not yet :P

Can you click this link to download the Sound Driver for your system.

It will be a .zip file, once downloaded, open the file and extract it to the desktop and then open that folder on your desktop, and run "SETUP.exe"

That should then install the driver for your machine

Baffled*56 · 09-01-2009, 08:32 AM

extracted all files, clicked on the setup, followed the instructions and got error message: 536870397
failed to install

Dalo Harkin · 09-01-2009, 08:54 AM

If you are only getting the error when you are playing the game - the game is asking your hardware to do something it/or the drivers cannot do -
Also - Update your GPU drivers as this is a common fault for the error you are getting

DirtyPolo · 09-01-2009, 11:16 AM

Okay, well taking Dalo's advice and turning into a few steps to make it easier to follow :P

Please do the following first:
Open the device manager, by doing the following:

Go to Start
Then click on Run
Then type in Devmgmt.msc

This will open up Device Manager,
Look down and expand [click the +] by Display Adapters and tell me if any of the items in the list has a yellow "!" beside them?

If so, which ones?

Also do you know what Graphics card your system has? if not, do you know how to find out?

Baffled*56 · 11-01-2009, 10:12 PM

Sorry not to get back sooner had my daughter this weekend and don't get chance to get online.

Display adapters don't have any yellow!
the graphics card installed is

NNVIDIA GeForce2 MX 100/200

Dalo Harkin · 12-01-2009, 08:55 AM

Thats a VERY old Nvidia mobile GPU chip - I am surprised that it plays any games at all

Baffled*56 · 13-01-2009, 12:09 AM

suppose it is lol, don't do alot of gaming, what do you suggest??
think it might be time for the dog to **** his leg on it

Dalo Harkin · 13-01-2009, 08:46 AM

Well its old but not useless - dont expect any form of game to play well on a mobile GPU as it wont

Baffled*56 · 14-01-2009, 10:23 PM

what do you suggest as a suitable replacement?

08-01-2009, 10:43 PM	#21 (permalink)
DirtyPolo Status: Free PC Help Member Join Date: Oct 2008 Location: West Midlands Posts: 705 Operating System: XP Home & Vista Home Premium PC Experience: Enough	Does this only happen when you play the game, or does it happen at other times too? __________________ Cooler Master HAF 932 Intel Core 2 Quad Q6600 @ 3.3GHz Asus P5K Premium Black Pearl 2GB OCZ reaper 1066MHZ ATI Radeon HD4850 Pictures! Click Here To Register And Get Started In The World Of Free PC Help Forums! If Free PC Help Has Helped You, Please Consider Leaving A Donation By Clicking Here! We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

08-01-2009, 11:20 PM	#23 (permalink)
DirtyPolo Status: Free PC Help Member Join Date: Oct 2008 Location: West Midlands Posts: 705 Operating System: XP Home & Vista Home Premium PC Experience: Enough	Okay, and no we aren't, at least, not yet :P Can you click this link to download the Sound Driver for your system. It will be a .zip file, once downloaded, open the file and extract it to the desktop and then open that folder on your desktop, and run "SETUP.exe" That should then install the driver for your machine __________________ Cooler Master HAF 932 Intel Core 2 Quad Q6600 @ 3.3GHz Asus P5K Premium Black Pearl 2GB OCZ reaper 1066MHZ ATI Radeon HD4850 Pictures! Click Here To Register And Get Started In The World Of Free PC Help Forums! If Free PC Help Has Helped You, Please Consider Leaving A Donation By Clicking Here! We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

09-01-2009, 08:54 AM	#25 (permalink)
Dalo Harkin Status: Free PC Help Distinguished Member Join Date: May 2008 Location: Stockport near Manchester Posts: 3,855 Operating System: Windows Vista - Home Premium PC Experience: Elite PC Guru	If you are only getting the error when you are playing the game - the game is asking your hardware to do something it/or the drivers cannot do - Also - Update your GPU drivers as this is a common fault for the error you are getting __________________ Intel Q6600 @ 4Ghz (Watercooled) Asus P5K premium black pearl 4GB OCZ Reaper 8500 260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

09-01-2009, 11:16 AM	#26 (permalink)
DirtyPolo Status: Free PC Help Member Join Date: Oct 2008 Location: West Midlands Posts: 705 Operating System: XP Home & Vista Home Premium PC Experience: Enough	Okay, well taking Dalo's advice and turning into a few steps to make it easier to follow :P Please do the following first: Open the device manager, by doing the following: Go to Start Then click on Run Then type in Devmgmt.msc This will open up Device Manager, Look down and expand [click the +] by Display Adapters and tell me if any of the items in the list has a yellow "!" beside them? If so, which ones? Also do you know what Graphics card your system has? if not, do you know how to find out? __________________ Cooler Master HAF 932 Intel Core 2 Quad Q6600 @ 3.3GHz Asus P5K Premium Black Pearl 2GB OCZ reaper 1066MHZ ATI Radeon HD4850 Pictures! Click Here To Register And Get Started In The World Of Free PC Help Forums! If Free PC Help Has Helped You, Please Consider Leaving A Donation By Clicking Here! We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

12-01-2009, 08:55 AM	#28 (permalink)
Dalo Harkin Status: Free PC Help Distinguished Member Join Date: May 2008 Location: Stockport near Manchester Posts: 3,855 Operating System: Windows Vista - Home Premium PC Experience: Elite PC Guru	Thats a VERY old Nvidia mobile GPU chip - I am surprised that it plays any games at all __________________ Intel Q6600 @ 4Ghz (Watercooled) Asus P5K premium black pearl 4GB OCZ Reaper 8500 260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

08-01-2009, 10:52 PM	#22 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	Only when I click on the 6th tutorial. You're gonna tell me not to play the game aren't you???

09-01-2009, 08:32 AM	#24 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	extracted all files, clicked on the setup, followed the instructions and got error message: 536870397 failed to install

11-01-2009, 10:12 PM	#27 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	Sorry not to get back sooner had my daughter this weekend and don't get chance to get online. Display adapters don't have any yellow! the graphics card installed is NNVIDIA GeForce2 MX 100/200

13-01-2009, 12:09 AM	#29 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	suppose it is lol, don't do alot of gaming, what do you suggest?? think it might be time for the dog to **** his leg on it

13-01-2009, 08:46 AM	#30 (permalink)
Dalo Harkin Status: Free PC Help Distinguished Member Join Date: May 2008 Location: Stockport near Manchester Posts: 3,855 Operating System: Windows Vista - Home Premium PC Experience: Elite PC Guru	Well its old but not useless - dont expect any form of game to play well on a mobile GPU as it wont __________________ Intel Q6600 @ 4Ghz (Watercooled) Asus P5K premium black pearl 4GB OCZ Reaper 8500 260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

14-01-2009, 10:23 PM	#31 (permalink)
Baffled*56 Status: Free PC Help New Member Join Date: Jan 2009 Posts: 17 Operating System: Windows XP - Professional PC Experience: Some Experience	what do you suggest as a suitable replacement?

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