No Sound on Certain Internet Sites - Computer Support & PC Help Forums

richthebarber · 07-16-2008, 09:27 AM

Hi, I'm not getting sound when I'm using sites like you tube, picture is fine but no sound. When I visit real player homepage sound and picture are fine, also when i play music or dvd's work OK too. My pc is a dell inspiron 531 with vista home premium. I've updated drivers an also rolled back the audio drivers but still have the problem. There are no faults shown in device manager and I've run out of ideas, can anyone please help?

**Goku** · 07-16-2008, 09:38 AM

Hello and Welcome to Free PC Help Rich.

What video are you trying to view? Are you sure if it has sound embedded or not? It might be that the problem might just be the video and nothing else.

-- Goku

richthebarber · 07-16-2008, 11:17 AM

I've been trying to view lots of different videos, not just you tube, other sites with similar types of videos too,

**Goku** · 07-16-2008, 03:01 PM

Then, it might be that your existing installation of Adobe Flash Player might have gone wrong or corrupted. Please try to reinstall the player and see if it helps the problem or not.

If you are still encountering the problem, then please download the following archive and extract the file within it. Browse to the file and double-click on it. A prompt will pop-up saying if you want to import the value into the registry. Answer Yes to it and click OK on the subsequent prompt. Reboot the computer.

See, if any of the above methods fix the problem or not. Good Luck.

-- Goku

richthebarber · 07-16-2008, 05:16 PM

Thanks for the attached file, it's sorted the problem, much appreciated!

**Goku** · 07-17-2008, 01:40 AM

Glad you got it resolved Rich. Feel free to ask any more questions you may have.

We depend on the members to help us with their valuable feedback and to help us answer posts. So check back with the forum when you can. Maybe next time you can help a member with a problem. That is what it's all about. People helping people.

Once again thanks for letting us know about the status of the problem.

-- Goku

**Goku** · 08-02-2008, 01:47 PM

This thread appears to be solved and is now closed

If you are the original poster of this thread and need it re-opened, then please PM (Private Message) an Administrator or Moderator

-- Goku