[Seth]

Hmmm.

Is it slow to boot as well?

See if the problem occurs in Safe Mode.

[dave8753]

Originally Posted by Seth

Hmmm.

Is it slow to boot as well?

See if the problem occurs in Safe Mode.

Yeah the boot is INCREDIBLY slow (its a bit more acceptable in safe mode but still slow)

when i open up a program like Firefox it wont show a window for a good 20-30 seconds. Everything is just incredibly delayed.

[dave8753]

Okay new development. I looked at my running processes and found that windows was running 8 processes all called "mspaint.exe"

I stopped all of them (except one, because it will re-open itself)

I ran a full virus scan and found nothing...perhaps windows is just retarded and feels it necessary to run 8 copies of MSpaint in the background.

don't know if this is the root of the problem, but it could be a lead

[maynardvdm]

Hi

What virus scan did you run?

Try this one:

Download and Run Malwarebytes Anti-Malware:

• Download Malwarebytes' Anti-Malware and install the program
• At the end, make sure a checkmark is placed next to:
  o Update Malwarebytes' Anti-Malware
  o Launch Malwarebytes' Anti-Malware
• Click Finish
• If an update is found, it will download and install the latest version
• Once the program has loaded, select Perform full scan, then click Scan
• When the scan is complete, click OK, then Show Results to view the results
• Be sure that everything is checked, and click Remove Selected
• When completed, a log will open in Notepad. Include this log in your next reply

Note:
If you for some reason lose the log, it can be retrieved manually from this location:
C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

[dave8753]

Originally Posted by maynardvdm

Hi

What virus scan did you run?

Try this one:

Download and Run Malwarebytes Anti-Malware:

• Download Malwarebytes' Anti-Malware and install the program
• At the end, make sure a checkmark is placed next to:
  o Update Malwarebytes' Anti-Malware
  o Launch Malwarebytes' Anti-Malware
• Click Finish
• If an update is found, it will download and install the latest version
• Once the program has loaded, select Perform full scan, then click Scan
• When the scan is complete, click OK, then Show Results to view the results
• Be sure that everything is checked, and click Remove Selected
• When completed, a log will open in Notepad. Include this log in your next reply

Note:
If you for some reason lose the log, it can be retrieved manually from this location:
C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

I have windows onecare.
I don't know how good it is, but i already bought it.

Is it good at detecting viruses?
Or more importantly: is the one you posted better at detecting the type of virus that could be on my PC?

This also goes back to another question: how are viruses getting on my computer when I formatted the HD and only licensed software has been installed?

[maynardvdm]

The one i posted can be used as a backup scanner. You should keep Windows Onecare.

Did it find anything?

[Dalo Harkin]

Gav - have you looked in the MSCONFIG to see if there is anything running that should not/does not need to be.
Paint will sap the speed of your system as its an editing suite.

[dave8753]

uninstalled mspaint.
the process went away...no effect on anything

ran a virus scan and it found something called "VirTool:Win32/DelfInject.gen!L"

Everytime i run a virus scan it comes up so obviously its not fixing the problem.

what do i do?

[RandyL]

Hi Dave;
I don't know why it's still slow in safe mode but it's obvious your program isn't cleaning an infection.


Your computer could be infected with Malware.

• Malware is software designed to infiltrate or damage a computer system without the owner's informed consent.
  It is a combination of the words malicious and software.
  The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code.

• Required Cleanup Steps
  1. Disable the Spybot Search & Destroy TEA TIMER if you use it and if it is enabled
  2. Run a Temporary file and cache cleaner (ATF)
  3. Run 2 Anti-Malware scanners (Listed Below)
  4. Run an Online Anti-Virus / Anti-Malware Scanner (Listed Below)
  5. Clear out old System Restore points
  6. If continued Malware type activity is present you may be asked to post a TrendMicro™ HijackThis™ Log file, do not do so unless requested.

The reason to run multiple scanners is to ensure that no single scanner is missing something.
The time it takes will vary depending on your system and your internet connection speed.
Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 10 to 90 minutes.
The ESET online scan should take between 1 to 3 hours.
In most cases, these scans will suffice to clean and disinfect your computer.
Heavily infected systems or slower PCs can take much longer to scan and clean.

For best results print the following instructions and bookmark this Web page
To keep this guide printer-friendly, use your cursor to highlight the contents below.
From your browser select File - Print and in the printer dialog box under "Print range"
click the Selection choice to print out these instructions for removal of malware.

__________________________________________________

STEP 1

• Disable Spybot Search & Destroys' TEA TIMER: (if installed, if not go to Step 2)
  1. Run Spybot-S&D in Advanced Mode.
  2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
  3. On the left hand side, Click on Tools
  4. Then click on the Resident Icon in the List
  5. Uncheck "Resident TeaTimer" and OK any prompts.
  6. Restart your computer.

__________________________________________________

STEP 2

• Follow these instructions carefully.
• Download ATF-Cleaner from Snapfiles.com to remove un-needed temporary files from your computer that may contain malware.
• You can also download it from Majorgeeks.com
• When you run ATF-Cleaner, check the items as shown below for Main.
• For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox
• NOTE: If you don't have FireFox or Opera installed then they will be grayed out and can be ignored
• Then click on "Empty Selected".

.

__________________________________________________

STEP 3

• Install and run the free version (not the Professional version) of SUPERAntiSpyware from SUPERAntiSpyware.com
  • Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files.
  • You do not have to send them your e-mail address, just click next.
  • You can leave the automated check for updates on.
  • You can uncheck "Send a diagnostic report to research center" if you don't want to send the information.
  • DO NOT allow SUPERAntiSpyware to protect your Home Page settings.
  • On the Top Left select the Scan your computer button.
  • Make sure there is a CHECK MARK on all Fixed Drives.
  • Click "Perform a Complete Scan". Click "Next" to Repair issues found and reboot the computer when prompted to do so.

__________________________________________________

STEP 4

• Install and run Malwarebytes' Anti-Malware from Malwarebytes - (direct download)
  • Accept all defaults for the installer
  • Allow the program to update the definitions
  • Click on the Quick Scan and click Next.
  • If any items are found allow it to clean them and then Reboot your computer.

__________________________________________________

STEP 5

• Run an online scan with ESET from Free Virus Scan: Use ESET's Online Antivirus Scanner
  • You must use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan.
  • If your computer is running Window's Vista, then you must first start Internet Explorer as an Administrator. To do so, right-click on the Internet Explorer icon in the Start Menu and select "Run as administrator" from the popup context menu.
  • Accept the terms and click "Start".
  • Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications".
  • Click "Start" to begin the scan.
  • When completed restart your computer

__________________________________________________

Make sure your internet firewall security is enabled, and then please return to Free PC Help and tell us how the computer seems to be operating.
At that time, you will receive instructions to assist you in removing malicious programs from your Add/Remove program list if warranted.

If required this is the download link for TrendMicro™ HijackThis™
Unless instructed to by the Technician helping you then do not download this tool.

Once you and the Technician agree that your system appears to be clean then you should delete all your System Restore points and recreate a new one.
Please follow the instructions here
How to turn off and turn on System Restore in Windows XP
How to turn off and turn on System Restore in Windows Vista

[dave8753]

I wiped my HDD and used a new hard-drive and it STILL loads slow.

I now only have Windows XP SP2 on the computer and abosolutely nothing else

[Dalo Harkin]

Have you installed the MOBO drivers?
Computers will run extremely slow without these and the chipset driver,
which you need to download.