iTunes server on DLink DNS 313 not working properly - Computer Support Forums

paulsif · 26-06-2009, 06:23 PM

Hi everyone,

I've got this problem with my new NAS drive. When I open iTunes the shared music appears in on the left hand side but when I click the folder to show my music only a handful of the songs appear. I have the same music on my laptop and they work fine through iTunes. If I disable and then re-enable the iTunes server on my NAS drive then a different group of songs appear and a different amount too.

Has anyone got any ideas as im stumped!

Many thanks

Paul

BJD88 · 27-06-2009, 02:06 PM

Hi paul,

so your music files are stored on the NAS drive itself and you've setup iTunes to look at this when playing music in the library?

I'm not familiar with iTunes Servers, but maybe you could try creating a new playlist and linking the music again?

Also, how is the NAS drive managed? Do you use an internet interface? If so under the "Advanced" tab click "open audio stream" and paste the url address of the NAS drive, maybe this will stream all the music. Although I haven't tested this so don't worry if that doesn't work.

Finally it may be an idea to check the sharing permissions are setup correctly.

I use iTunes for general use but not for network sharing I'm afraid.

BJD

paulsif · 27-06-2009, 04:08 PM

My NAS drive runs on Linux and has a built in iTunes server, so on iTunes I just tick the box to search for shared libraries and away you go, in theory!

The NAS drive is managed through the internet by typing the ip address in my browser.

It used to work then I formatted my laptop and from then its not been working properly so its probably something simple but like yourself I dont normally use iTunes for network sharing so its beyond me really.

dan m · 27-06-2009, 10:32 PM

Quote:

It used to work then I formatted my laptop and from then its not been working properly so its probably something simple but like yourself I dont normally use iTunes for network sharing so its beyond me really.

Again like the both off you i just play music with itunes =/ but i had a look on apples help forums and both off these came up with other people have similar problems

Open itunes and under the sub heading 'store' click authorize computer.
second where you tick the box saying look for shared library make sure you haven't put a password in there.

paulsif · 28-06-2009, 09:28 PM

Thanks for looking dan, nice to see local people helping me out.

Ive tried authorizing my laptop and it says its already done and there is no password for the shared library. I'll have a look on the apple forums myself to see what i can find.

paulsif · 02-07-2009, 05:46 PM

Quote:

Originally Posted by paulsif

Thanks for looking dan, nice to see local people helping me out.

I'll have a look on the apple forums myself to see what i can find.

I've had a look on the apple forums but no luck and after about 5 days of posting no help neither. So I thought i'd come back here to see if anyone has any more ideas?

dan m · 02-07-2009, 08:18 PM

Hey paul welcome back kind off.

Ill have another play around in abit and see what i can come up with.

**Tootech** · 02-07-2009, 08:38 PM

I use a NAS box to store music and iTunes can see it, but only when I enabled guest permissions on the NAS.

Can you see and access your NAS shared library through Windows Explorer or Network Places?

What version of Windows do your laptop and PC run?

dan m · 02-07-2009, 08:42 PM

paul did you try sending an email to the apple tech people? its what i did for a different problem and they were really good.

is everything update as well?

i cant see any other things on itunes it self that could cause the problem you have.

paulsif · 02-07-2009, 10:04 PM

thanks dan ill give apples tech guys an email see if they can help.

im running on vista and i can see all of my doccument through explorer as far as im aware of the guest acc is enabled but ill check.

26-06-2009, 06:23 PM	#1 (permalink)
paulsif Status: Free PC Help Member Join Date: Feb 2009 Location: Uk Posts: 31 Operating System: Windows Vista - Home Premium PC Experience: Gained experiance through years of breaking pcs and repairing them in software and hardware	iTunes server on DLink DNS 313 not working properly Hi everyone, I've got this problem with my new NAS drive. When I open iTunes the shared music appears in on the left hand side but when I click the folder to show my music only a handful of the songs appear. I have the same music on my laptop and they work fine through iTunes. If I disable and then re-enable the iTunes server on my NAS drive then a different group of songs appear and a different amount too. Has anyone got any ideas as im stumped! Many thanks Paul

27-06-2009, 02:06 PM	#2 (permalink)
BJD88 Status: Free PC Help New Member Join Date: Feb 2009 Location: Basildon, UK Posts: 23 Operating System: Windows 7 64bit PC Experience: Some Experience	Hi paul, so your music files are stored on the NAS drive itself and you've setup iTunes to look at this when playing music in the library? I'm not familiar with iTunes Servers, but maybe you could try creating a new playlist and linking the music again? Also, how is the NAS drive managed? Do you use an internet interface? If so under the "Advanced" tab click "open audio stream" and paste the url address of the NAS drive, maybe this will stream all the music. Although I haven't tested this so don't worry if that doesn't work. Finally it may be an idea to check the sharing permissions are setup correctly. I use iTunes for general use but not for network sharing I'm afraid. BJD __________________ Motherboard Gigabyte P35C-DS3R Intel Core 2 Duo 2.13GHz - -Arctic Cooling Freezer LP7 nVidia 8800GT 512mb (Overclocked) 2GB DDR3 Corsair XMS3 PC10666

02-07-2009, 08:38 PM	#8 (permalink)
Tootech Status: Free PC Help Tech Member Join Date: Oct 2008 Location: Elsham, Lincolnshire Posts: 1,615 Operating System: Win 7, Snow Leopard, Ubuntu PC Experience: Tinker, tinker, learn.......	I use a NAS box to store music and iTunes can see it, but only when I enabled guest permissions on the NAS. Can you see and access your NAS shared library through Windows Explorer or Network Places? What version of Windows do your laptop and PC run? __________________ Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

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27-06-2009, 04:08 PM	#3 (permalink)
paulsif Status: Free PC Help Member Join Date: Feb 2009 Location: Uk Posts: 31 Operating System: Windows Vista - Home Premium PC Experience: Gained experiance through years of breaking pcs and repairing them in software and hardware	My NAS drive runs on Linux and has a built in iTunes server, so on iTunes I just tick the box to search for shared libraries and away you go, in theory! The NAS drive is managed through the internet by typing the ip address in my browser. It used to work then I formatted my laptop and from then its not been working properly so its probably something simple but like yourself I dont normally use iTunes for network sharing so its beyond me really.

28-06-2009, 09:28 PM	#5 (permalink)
paulsif Status: Free PC Help Member Join Date: Feb 2009 Location: Uk Posts: 31 Operating System: Windows Vista - Home Premium PC Experience: Gained experiance through years of breaking pcs and repairing them in software and hardware	Thanks for looking dan, nice to see local people helping me out. Ive tried authorizing my laptop and it says its already done and there is no password for the shared library. I'll have a look on the apple forums myself to see what i can find.

02-07-2009, 08:18 PM	#7 (permalink)
dan m Status: Free PC Help Member Join Date: May 2009 Location: Colchester UK Posts: 54 Operating System: Other - Mac Based PC Experience: Some Experience	Hey paul welcome back kind off. Ill have another play around in abit and see what i can come up with.

02-07-2009, 08:42 PM	#9 (permalink)
dan m Status: Free PC Help Member Join Date: May 2009 Location: Colchester UK Posts: 54 Operating System: Other - Mac Based PC Experience: Some Experience	paul did you try sending an email to the apple tech people? its what i did for a different problem and they were really good. is everything update as well? i cant see any other things on itunes it self that could cause the problem you have.

02-07-2009, 10:04 PM	#10 (permalink)
paulsif Status: Free PC Help Member Join Date: Feb 2009 Location: Uk Posts: 31 Operating System: Windows Vista - Home Premium PC Experience: Gained experiance through years of breaking pcs and repairing them in software and hardware	thanks dan ill give apples tech guys an email see if they can help. im running on vista and i can see all of my doccument through explorer as far as im aware of the guest acc is enabled but ill check.