Wireless Connection Problem!! - Computer Support & PC Help Forums

hoffer80 · 09-04-2008, 10:20 AM

Hiya i need some help...

Basically i have a laptop with vista on and up until last week had wirless internet working perfectly through Orange Livebox then my mate updated the software and now it doesnt work!!.

The weird thing is though his two other computers now all work but mine just refuses to connect.

When you look for Networks it can see the box is there..I have put it in pairing mode while i connect and checked and double checked the WEP key and turned off all security but it tries to connect then just says Windows cannot connect to the box..it soo frustrating because it won't tell me why even when I do the repair function it just says try to connect again.

Anyone got any ideas??

gratefully received!!

p.s my mate upgraded the box with new software to make it quicker

as i said his pc and laptop do work but mine and another housemate refuses to work and we are both vista so i think it MUST be a vista problem

Thanks

Dan

**Dalo Harkin** · 09-04-2008, 10:31 AM

The keys to access the network are case sensitive - other than that what router is it - Netgear by chance?

hoffer80 · 09-04-2008, 10:39 AM

yeah have tripled checked the key have even changed it...and the router is orange livebox

**Dalo Harkin** · 09-04-2008, 10:49 AM

get your friend to log into the router home page and check all is ok in there.
if you dont know how to do this then post back.
some routers have options for limiting access to the router by MAC address

hoffer80 · 09-04-2008, 10:53 AM

Ok will do what is the MAC adress out of interest and could it be coincidence that two comps with vista on are having the same problem?

**Dalo Harkin** · 09-04-2008, 11:00 AM

a MAC address is a unique bunch of numbers for a specific network device -
to find a MAC address open a command window (cmd.exe) and type ipconfig/all scroll to the top and there will be MAC addresses next to the network devices - use the wireless one.

hoffer80 · 09-04-2008, 11:26 AM

Then what do i do with the MAC address?

**Dalo Harkin** · 09-04-2008, 11:31 AM

It may not even apply - but for a more detailed explanation have a look at this thread I did Netgear routers

hoffer80 · 09-04-2008, 11:43 AM

Quote:

Originally Posted by Dalo Harkin

It may not even apply - but for a more detailed explanation have a look at this thread I did Netgear routers

thanks but i dont think that really applies to my problem

**Dalo Harkin** · 09-04-2008, 11:49 AM

ok have a look here http://www.freepchelp.co.uk/forum/ne...html#post25660

hoffer80 · 09-04-2008, 01:17 PM

Thanks for that but I have done all that its the bit after I ve put in the WEP key it says connecting then doesnt really do anything

**Dalo Harkin** · 09-04-2008, 01:42 PM

Did you get your friend to check the setting in the router itself

hoffer80 · 09-04-2008, 02:18 PM

yep its all fine..someone suggested resetting the wirless adapter on my laptop so may try that

**Dalo Harkin** · 09-04-2008, 02:25 PM

you can try that - but a more common issue is to check windows update for 'additional updates'
if it connects via the ethernet cable direct to the router then the laptop settings are out - if it doesnt connect then its the router settings.

**Seth** · 09-05-2008, 12:17 PM

Hoffer,

Uninstall the wireless network card and restart the computer.

**Seth** · 09-05-2008, 12:18 PM

Check this out as well: