Disk Drive Problems - Page 2 - Computer Help & PC Help Forums

tall37manuk · 08-02-2008, 07:09 PM

Hi again, i have found a log which might help. I have downloaded the deep burn software and will try tomorrow.

Here is the log and hope this might help

Recorder: <HP DVD Writer 400c> Version: Bh04 - HA 1 TA 0 - 7.5.9.0
Adapter driver: <IDE> HA 1
Drive buffer : 8192kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <HP DVD Writer 400c >Version: Bh04 - HA 1 TA 0 - 7.5.9.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3160021A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : HP DVD Writer 400c atapi Port 3 ID 0 DMA: On
CdRomPeripheral : JLMS XJ-HD166S atapi Port 3 ID 1 DMA: On

=== CDRom-Device-Map ===
HP DVD Writer 400c E: CDRom0
JLMS XJ-HD166S F: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1023MB (1047856kB)
Free physical memory: 358MB (366684kB)
Memory in use : 65 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

2.8.2008
ISO compilation
19:52:45 #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

19:52:45 #2 Text 0 File Isodoc.cpp, Line 6509
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

19:52:46 #3 ISO9660GEN -11 File Geniso.cpp, Line 3332
First writeable address = 0 (0x00000000)

19:52:46 #4 Text 0 File Burncd.cpp, Line 3451
Turn on Disc-At-Once, using DVD media

19:52:46 #5 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 607 ( 0:08.07, 1MB)

19:52:46 #6 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)

19:52:46 #7 Text 0 File DlgWaitCD.cpp, Line 2903
Recorder: HP DVD Writer 400c, Media type: DVD+R
Disc Manufacturer ID: MCC, Media Type ID: 003, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 0

19:52:46 #8 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<
=========================================

19:52:46 #9 Text 0 File ThreadedTransferInterface.cpp, Line 821
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 608 (608) = #608/0:8.8
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 608 blocks [E: HP DVD Writer 400c]
--------------------------------------------------------------

19:52:46 #10 Text 0 File ThreadedTransferInterface.cpp, Line 1024
Prepare [E: HP DVD Writer 400c] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1245184, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 608 | 0 | 0x00
0 | 1 | 1 | 0x41 | 608 | 0 | 0x00
608 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

19:52:46 #11 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

19:52:46 #12 Phase 24 File dlgbrnst.cpp, Line 1746
Caching of files started

19:52:46 #13 Text 0 File Burncd.cpp, Line 4278
Cache writing successful.

19:52:46 #14 Phase 25 File dlgbrnst.cpp, Line 1746
Caching of files completed

19:52:46 #15 Phase 36 File dlgbrnst.cpp, Line 1746
Burn process started at 8x (11,080 KB/s)

19:52:46 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

19:52:46 #17 Text 0 File Cdrdrv.cpp, Line 9234
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 0 h
Disc Manufacturer ID: MCC.....
Media type ID: 003
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 00 4D 43 43 00 00 - 00 00 00 30 30 33 00 38 ...MCC.....003.8
23 54 37 12 02 3C 6C 02 - A0 69 15 15 0B 0B 08 08 #T7..<l..i......
01 19 1B 0C 0C 0B 0C 00 - 00 00 00 00 00 00 00 00 ................

19:52:46 #18 Text 0 File DVDPlusRW.cpp, Line 674
Start write address at LBA 0
DVD high compatibility mode: No

19:53:20 #19 SPTI -1106 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1106)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x03
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 73 03
Buffer x22040040: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

19:53:20 #20 CDR -1106 File Writer.cpp, Line 299
Power calibration error
E: HP DVD Writer 400c

19:53:20 #21 Phase 38 File dlgbrnst.cpp, Line 1746
Burn process failed at 8x (11,080 KB/s)

19:53:20 #22 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

19:53:22 #23 Text 0 File Cdrdrv.cpp, Line 10467
DriveLocker: UnLockVolume completed

19:53:22 #24 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.02.57a, size=17168 bytes, created 30/07/2003 10:02:00 (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

**Seth** · 08-02-2008, 09:02 PM

I'd try the external burner in another computer.

tall37manuk · 08-04-2008, 01:09 PM

i got this report as when if failed, does anyone know what this mean as it might help solve the problem.

NT-SPTI used
Nero Version: 7.5.9.0
Internal Version: 7, 5, 9, 0
(Nero Express)
Recorder: <HP DVD Writer 400c> Version: Bh04 - HA 1 TA 0 - 7.5.9.0
Adapter driver: <IDE> HA 1
Drive buffer : 8192kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <HP DVD Writer 400c >Version: Bh04 - HA 1 TA 0 - 7.5.9.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3160021A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : HP DVD Writer 400c atapi Port 3 ID 0 DMA: On
CdRomPeripheral : JLMS XJ-HD166S atapi Port 3 ID 1 DMA: On

=== CDRom-Device-Map ===
HP DVD Writer 400c E: CDRom0
JLMS XJ-HD166S F: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1023MB (1047856kB)
Free physical memory: 358MB (366684kB)
Memory in use : 65 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

2.8.2008
ISO compilation
19:52:45 #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

19:52:45 #2 Text 0 File Isodoc.cpp, Line 6509
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

19:52:46 #3 ISO9660GEN -11 File Geniso.cpp, Line 3332
First writeable address = 0 (0x00000000)

19:52:46 #4 Text 0 File Burncd.cpp, Line 3451
Turn on Disc-At-Once, using DVD media

19:52:46 #5 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 607 ( 0:08.07, 1MB)

19:52:46 #6 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)

19:52:46 #7 Text 0 File DlgWaitCD.cpp, Line 2903
Recorder: HP DVD Writer 400c, Media type: DVD+R
Disc Manufacturer ID: MCC, Media Type ID: 003, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 0

19:52:46 #8 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<
=========================================

19:52:46 #9 Text 0 File ThreadedTransferInterface.cpp, Line 821
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 608 (608) = #608/0:8.8
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 608 blocks [E: HP DVD Writer 400c]
--------------------------------------------------------------

19:52:46 #10 Text 0 File ThreadedTransferInterface.cpp, Line 1024
Prepare [E: HP DVD Writer 400c] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1245184, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 608 | 0 | 0x00
0 | 1 | 1 | 0x41 | 608 | 0 | 0x00
608 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

19:52:46 #11 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

19:52:46 #12 Phase 24 File dlgbrnst.cpp, Line 1746
Caching of files started

19:52:46 #13 Text 0 File Burncd.cpp, Line 4278
Cache writing successful.

19:52:46 #14 Phase 25 File dlgbrnst.cpp, Line 1746
Caching of files completed

19:52:46 #15 Phase 36 File dlgbrnst.cpp, Line 1746
Burn process started at 8x (11,080 KB/s)

19:52:46 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

19:52:46 #17 Text 0 File Cdrdrv.cpp, Line 9234
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 0 h
Disc Manufacturer ID: MCC.....
Media type ID: 003
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 00 4D 43 43 00 00 - 00 00 00 30 30 33 00 38 ...MCC.....003.8
23 54 37 12 02 3C 6C 02 - A0 69 15 15 0B 0B 08 08 #T7..<l..i......
01 19 1B 0C 0C 0B 0C 00 - 00 00 00 00 00 00 00 00 ................

19:52:46 #18 Text 0 File DVDPlusRW.cpp, Line 674
Start write address at LBA 0
DVD high compatibility mode: No

19:53:20 #19 SPTI -1106 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1106)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x03
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 73 03
Buffer x22040040: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

19:53:20 #20 CDR -1106 File Writer.cpp, Line 299
Power calibration error
E: HP DVD Writer 400c

19:53:20 #21 Phase 38 File dlgbrnst.cpp, Line 1746
Burn process failed at 8x (11,080 KB/s)

19:53:20 #22 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

19:53:22 #23 Text 0 File Cdrdrv.cpp, Line 10467
DriveLocker: UnLockVolume completed

19:53:22 #24 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.02.57a, size=17168 bytes, created 30/07/2003 10:02:00 (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

tall37manuk · 08-04-2008, 02:44 PM

i have tried the drive in the other pc and it worked, but why not on the faster pc?

tall37manuk · 08-05-2008, 09:41 AM

My last message i said it worked, What i mean is i have a extenal dvd drive and also a intenal drive. The extenal works ok on the slower pc but the faster pc am having problems with. The faster one has a intenal drive and does not work for burning and the log is above and the extenal drive also does not work with the faster one.

**Dalo Harkin** · 08-05-2008, 10:24 AM

Have you installed the drivers for the external on the (faster pc)?
External drives are problematic at best -
if it works on the older pc and not on the newer one then there is something on the old one that you do not have on the new one,
that could be (drivers) your version of NERO could be corrupt on the new one.