EXT USB HUB PUZZLE - Computer Support Forums

**jenian** · 15-10-2008, 09:34 AM

I have purchased an 'Advent 4+1 port hub USB 2.00' from PC world. It works fine but when i come to shutdown the PC , one of the PC's CD drives light and the red processor ext light are left permanantly on, but the PC seems to be shutdown. Also a notification message from the task bar says 'Itwill run faster when connected to a USB 2.00 port' when i connect anything, but I know my PC has only USB 2.00 ports only. Can you help please.

Regards Ian.

Dalo Harkin · 15-10-2008, 09:37 AM

If you plug the Hub into the ports at the front of the PC then they are probably USB1.1 the back ports on the motherboard are normally USB2.0 depending how old the Motherboard is.
If you have it plugged into the back ports and its still 1.1 then you have technology that is older than the HUB and therefore the hub will run at the reduced speed of 1.1 - is it a powered hub?

**jenian** · 15-10-2008, 12:15 PM

Yes it is a powered hub and also the hub is plugged into a new PCI 4 port 2.00 card.
Regards Ian

**jenian** · 15-10-2008, 12:19 PM

The PC is 4 Yrs old.

Dalo Harkin · 15-10-2008, 12:52 PM

USB 2.0 was released in April 2000 - so yours should be -
is it plugged in the front or back?
is it powered via mains?

**jenian** · 15-10-2008, 01:47 PM

It is plugged in the back and is powered from an adaptor from the mains.
Regards Ian

Dalo Harkin · 15-10-2008, 01:57 PM

Weird one with the hub - and as for the HDD activity light staying on it could be lots of things from the wires on the case that connect to the MOBO shorting out.
The PSU being on the blink or the MOBO dying -

**jenian** · 15-10-2008, 01:59 PM

Cheers Dalo

Dalo Harkin · 15-10-2008, 02:08 PM

No problem - if you take the hub out of the equation - as in the device straight into the back of the MOBO - do you get the same message -
If so then the ports on the MOBO do not support USB2.0 and if not then the HUB is 1.0

darleydame · 17-10-2008, 12:08 PM

I too purchased an advent usb hub from PC World and came up with the same message in the taskbar.
As it worked I thought no more about it as I have quite an old pc- until my son came home with his brand new laptop and tried it with the same results.
I took it back to PC World who tested it- yes you guessed it- with the SAME message appearing but I was fobbed off with '...unless you have the hi-speed usb installed it will only work at the lower speed'
not being very up on computers I couldnt argue but when I told my son- who is a computer engineer- he said rubbish it should work at 2 speed not 1.
So it looks like we have paid out for a 2 and been fobbed off with a 1.

Dalo Harkin · 17-10-2008, 12:18 PM

It will only run at USB2.0 if the Motherboard supports it - 99% of devices are able to run at USB 1.0 and 2.0 to make the devices more compatible
so if your motherboard only supports USB 1.0 it will only run at that speed

15-10-2008, 09:34 AM	#1 (permalink)
jenian Status: Free PC Help Contributor Join Date: May 2008 Location: NORTH LINCOLNSHIRE Posts: 16 Operating System: Windows XP - Home Edition PC Experience: Some Experience	EXT USB HUB PUZZLE I have purchased an 'Advent 4+1 port hub USB 2.00' from PC world. It works fine but when i come to shutdown the PC , one of the PC's CD drives light and the red processor ext light are left permanantly on, but the PC seems to be shutdown. Also a notification message from the task bar says 'Itwill run faster when connected to a USB 2.00 port' when i connect anything, but I know my PC has only USB 2.00 ports only. Can you help please. Regards Ian.

15-10-2008, 09:37 AM	#2 (permalink)
Dalo Harkin Status: Free PC Help Distinguished Member Join Date: May 2008 Location: Stockport near Manchester Posts: 3,855 Operating System: Windows Vista - Home Premium PC Experience: Elite PC Guru	If you plug the Hub into the ports at the front of the PC then they are probably USB1.1 the back ports on the motherboard are normally USB2.0 depending how old the Motherboard is. If you have it plugged into the back ports and its still 1.1 then you have technology that is older than the HUB and therefore the hub will run at the reduced speed of 1.1 - is it a powered hub? __________________ Intel Q6600 @ 4Ghz (Watercooled) Asus P5K premium black pearl 4GB OCZ Reaper 8500 260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

15-10-2008, 12:52 PM	#5 (permalink)
Dalo Harkin Status: Free PC Help Distinguished Member Join Date: May 2008 Location: Stockport near Manchester Posts: 3,855 Operating System: Windows Vista - Home Premium PC Experience: Elite PC Guru	USB 2.0 was released in April 2000 - so yours should be - is it plugged in the front or back? is it powered via mains? __________________ Intel Q6600 @ 4Ghz (Watercooled) Asus P5K premium black pearl 4GB OCZ Reaper 8500 260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

15-10-2008, 01:57 PM	#7 (permalink)
Dalo Harkin Status: Free PC Help Distinguished Member Join Date: May 2008 Location: Stockport near Manchester Posts: 3,855 Operating System: Windows Vista - Home Premium PC Experience: Elite PC Guru	Weird one with the hub - and as for the HDD activity light staying on it could be lots of things from the wires on the case that connect to the MOBO shorting out. The PSU being on the blink or the MOBO dying - __________________ Intel Q6600 @ 4Ghz (Watercooled) Asus P5K premium black pearl 4GB OCZ Reaper 8500 260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

15-10-2008, 02:08 PM	#9 (permalink)
Dalo Harkin Status: Free PC Help Distinguished Member Join Date: May 2008 Location: Stockport near Manchester Posts: 3,855 Operating System: Windows Vista - Home Premium PC Experience: Elite PC Guru	No problem - if you take the hub out of the equation - as in the device straight into the back of the MOBO - do you get the same message - If so then the ports on the MOBO do not support USB2.0 and if not then the HUB is 1.0 __________________ Intel Q6600 @ 4Ghz (Watercooled) Asus P5K premium black pearl 4GB OCZ Reaper 8500 260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

15-10-2008, 12:15 PM	#3 (permalink)
jenian Status: Free PC Help Contributor Join Date: May 2008 Location: NORTH LINCOLNSHIRE Posts: 16 Operating System: Windows XP - Home Edition PC Experience: Some Experience	Yes it is a powered hub and also the hub is plugged into a new PCI 4 port 2.00 card. Regards Ian

15-10-2008, 12:19 PM	#4 (permalink)
jenian Status: Free PC Help Contributor Join Date: May 2008 Location: NORTH LINCOLNSHIRE Posts: 16 Operating System: Windows XP - Home Edition PC Experience: Some Experience	The PC is 4 Yrs old.

15-10-2008, 01:47 PM	#6 (permalink)
jenian Status: Free PC Help Contributor Join Date: May 2008 Location: NORTH LINCOLNSHIRE Posts: 16 Operating System: Windows XP - Home Edition PC Experience: Some Experience	It is plugged in the back and is powered from an adaptor from the mains. Regards Ian

15-10-2008, 01:59 PM	#8 (permalink)
jenian Status: Free PC Help Contributor Join Date: May 2008 Location: NORTH LINCOLNSHIRE Posts: 16 Operating System: Windows XP - Home Edition PC Experience: Some Experience	Cheers Dalo

17-10-2008, 12:08 PM	#10 (permalink)
darleydame Status: Free PC Help New Member Join Date: Oct 2008 Posts: 1 Operating System: Windows XP - Home Edition PC Experience: Some Experience	Advent USB I too purchased an advent usb hub from PC World and came up with the same message in the taskbar. As it worked I thought no more about it as I have quite an old pc- until my son came home with his brand new laptop and tried it with the same results. I took it back to PC World who tested it- yes you guessed it- with the SAME message appearing but I was fobbed off with '...unless you have the hi-speed usb installed it will only work at the lower speed' not being very up on computers I couldnt argue but when I told my son- who is a computer engineer- he said rubbish it should work at 2 speed not 1. So it looks like we have paid out for a 2 and been fobbed off with a 1.

17-10-2008, 12:18 PM	#11 (permalink)
Dalo Harkin Status: Free PC Help Distinguished Member Join Date: May 2008 Location: Stockport near Manchester Posts: 3,855 Operating System: Windows Vista - Home Premium PC Experience: Elite PC Guru	It will only run at USB2.0 if the Motherboard supports it - 99% of devices are able to run at USB 1.0 and 2.0 to make the devices more compatible so if your motherboard only supports USB 1.0 it will only run at that speed __________________ Intel Q6600 @ 4Ghz (Watercooled) Asus P5K premium black pearl 4GB OCZ Reaper 8500 260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Last edited by Dalo Harkin; 17-10-2008 at 12:24 PM..

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