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#1 (permalink)
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| Status: Free PC Help New Member Join Date: Apr 2009 Posts: 13
Operating System: Windows XP - Home Edition PC Experience: Some Experience | I have a dell Dimension 3100cc desktop pc. When I purchased it I had windows XP service pack 2 on it, but now it says service pack 3 dint know how? When I click on my name to log into windows my desktop appears for about 1 or 2 seconds then logs off on its own. I have tried logging on in safe mode but this wont let me neither. I have a disk that I got when I purchased the computer I have put that in to try and recover the computer but cannot get it to start, can someone please help me with this? I have also tried to restart from last known configuration what worked still no joy. I have malwarebytes programme on my pc, I performed a scan and it found some trojans on pc to quarintine them it said I need to restart my computer which I done, but when I tried to log back on this is where the problem began, and it started logging me off automatically. Please can anyone help me get past this problem? Ihave windows xp home edition and bought the pc 2 years ago. Any help will be much appreciated. |
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| | #2 (permalink) |
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| What exactly does it say on the disk you have Milly? It sounds like an OEM disk to me. |
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| | #3 (permalink) |
| Hello Milly. It seems that Malwarebytes' removed the winlogon.exe that has resulted in the problem. The only way out of this problem is to perform a repair installation of XP. Please refer to the below article for instructions. How to Perform a Windows XP Repair Install Hope that helps. ![]() -- Goku | |
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| | #4 (permalink) |
| Status: Free PC Help New Member Join Date: Apr 2009 Posts: 13
Operating System: Windows XP - Home Edition PC Experience: Some Experience | It says on th cd disc cover: The enclosed CD contains a complete versionof your operating systems software. This software has been pre-installed on your system. Please store safely for future recovery of your software if needed. |
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| | #5 (permalink) |
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| Ok that's good, do you also have one labelled System Drivers? |
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| | #6 (permalink) |
| Status: Free PC Help New Member Join Date: Apr 2009 Posts: 13
Operating System: Windows XP - Home Edition PC Experience: Some Experience | yes called drivers and user documentation |
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| | #7 (permalink) |
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| Ok keep those two disks VERY safe but in the meantime follow the instructions given in the link by Goku. If you have any difficulty with those then get back to us immediately. |
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| | #8 (permalink) |
| Status: Free PC Help New Member Join Date: Apr 2009 Posts: 13
Operating System: Windows XP - Home Edition PC Experience: Some Experience | Iam trying i use my admin password to log onto pc at start then when i choose to recover from the CD it gets to c:/windows I press enter but it says wrong password grrrr even when I KNOW IT |
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| | #9 (permalink) |
| Status: Free PC Help New Member Join Date: Apr 2009 Posts: 13
Operating System: Windows XP - Home Edition PC Experience: Some Experience | can my cd iam trying to recover my pc be out of date i purchased it with pc in Dec 2007? |
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| | #10 (permalink) | |
| Status: Free PC Help Tech Member Join Date: Jan 2009 Posts: 740
Operating System: Windows 7 Ultimate 64b PC Experience: >+_ | Hi millyboyz Quote:
I suggest you try using THIS method and let us know how you get on ![]()
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| | #11 (permalink) | |
| Status: Free PC Help New Member Join Date: Apr 2009 Posts: 13
Operating System: Windows XP - Home Edition PC Experience: Some Experience | Quote:
Wolfeymole I have inserted Cd bypassed hard drive went to boot from my installation Cd to recovery mode, it gives me 2 options 1:C:/WINDOWS 2:J:/minit Then I press number 1 for C:/WINDOWS and enter it asks for the Admin password which I know as I have been into SYSTEM SET UP and it lets me unlock things to make changes. But when I put password in to run the C:/WINDOWS it says password is invalid. What could this be? Could it be because that the warranty is passed its year and Cd is out of date? I think I might of borrowed this to a friend a while ago could it be for this reason? Also if I press 2 and enter for it to run J:/minit nothing at all happens it dont even ask for a password. Please help | |
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| | #12 (permalink) | ||
| Status: Free PC Help Tech Member Join Date: Jan 2009 Posts: 740
Operating System: Windows 7 Ultimate 64b PC Experience: >+_ | Quote:
Quote:
Talking of which are you following the steps listed under 'Skip to Repair Install'
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| | #13 (permalink) | |
| Status: Free PC Help New Member Join Date: Apr 2009 Posts: 13
Operating System: Windows XP - Home Edition PC Experience: Some Experience | Quote:
I dont think I know what this means sorry 'Skip to Repair Install' I purchased the CD with the PC from Dell so yes its authentic. I dont know why it's not recognising the Admin password as I can change the way system set up in 'system when set up' when I press F12. | |
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| | #14 (permalink) |
| Status: Free PC Help Tech Member Join Date: Jan 2009 Posts: 740
Operating System: Windows 7 Ultimate 64b PC Experience: >+_ | In THIS post GOKU links you (Left Click on the red writing), to a set of instructions on how to do an XP repair install. top of the page it reads:
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| | #15 (permalink) |
| Status: Free PC Help New Member Join Date: Apr 2009 Posts: 13
Operating System: Windows XP - Home Edition PC Experience: Some Experience | I am now in work but I will try again later. Thanks for your time. I ended up going to bed last night after 6 hours on pc. I am determined to get this problem solved! |
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| | #16 (permalink) |
| Status: Free PC Help New Member Join Date: Apr 2009 Posts: 13
Operating System: Windows XP - Home Edition PC Experience: Some Experience | I have been asked to copy a CD using a image burning file to recover my computer. I have taken home work laptop as my home pc keeps logging off automatically (looping) and I have no admin rights to download a programme that I can perform the image burn on. But I have NTI CD/MOVIE MAKER INSTALLED.............can this programme perform the above task? If you follow this link you might get more of a idea Fix Windows XP Log On/Log Off Loop at Thinking in Pixels If you look at 3rd paragraph you may get an idea what I mean. Help will be much appreciated. |
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| | #17 (permalink) |
| Status: Guest Posts: n/a
| I reckon your new post appertains to this thread hence me merging it Milly. |
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| | #18 (permalink) |
| Status: Free PC Help New Member Join Date: Apr 2009 Posts: 13
Operating System: Windows XP - Home Edition PC Experience: Some Experience | Thankyou Wolfey. Its been 24 hours now and still trying lol |
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| | #19 (permalink) |
| Status: Administrator Join Date: Feb 2007 Location: South Africa Posts: 3,016
Operating System: Windows XP and Windows 7 PC Experience: Always learning | Hi Why not just use one of the programs mentioned there. They will all do the job. Free ISO Burner NTI should work if you have the option to burn an image
__________________ We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. RaidMax Smilodon Gaming Case | Intel E7200 Core 2 Duo @ 3.0GHz with ASUS Arctic Square Cooler | 2GB RAM | 9800GT 512MB GDDR3 ![]() |
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| | #20 (permalink) |
| Status: Free PC Help New Member Join Date: Apr 2009 Posts: 13
Operating System: Windows XP - Home Edition PC Experience: Some Experience | Maynard I have taken my work laptop home which belongs to work, i have not got the admin rights to download. I wish I had thats why I asked the question regarding NTI CD/MOVIEMAKER. I am not sure how to image burn as have only ever used dvd or music. |
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