Ok this is a real mess, this is typical of AOL.
It seems that Neuf Cegetel who is your currently listed ISP have joined forces with AOL. (The exact information on this is strictly confidential and viewable to Free PC Help staff only)
This is impossible for us to sort out as you need to contact Neuf Cegetel.
Read more here and I'm surprised you have not been informed about this, mind you nothing surprises me about AOL.
Neuf Cegetel chooses AOL to provide content & services for its residential portals | AOL Corporate