My son has pointed out to me that our copy of Office is Professional! I had a job copying the results from error log. There are so many of them and as I don’t know which are relevant I wanted to copy the lot. I think a lot of them are repeated and they go right back to the beginning of November, so I’ve copied the ones I think relevant but if you need the lot I’ll have another go. The error log starts at 19 Dec with a pattern of a usb device failure and perhaps 2 update failures continuing through to Jan 11. Then it starts at November 4 with a new pattern with 2 Office Professional updates failing. On 10 Dec I get 4 updates failing. These continue through to 11 Jan.
Refresh screen [IMG]file:///C:/DOCUME%7E1/Jonathan/LOCALS%7E1/Temp/msohtml1/01/clip_image001.gif[/IMG]Error Log
Date - Time
Source
Description
19 December 2008
Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft Office Outlook 2003 Junk Email Filter (KB958620).
19 December 2008
Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Office 2003 (KB951535).
19 December 2008
Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Office Word 2003 (KB956357).
19 December 2008
Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Office Excel 2003 (KB958436).
20 December 2008
Service Control Manager
The General Purpose USB Driver (adildr.sys) service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
04 November 2008
Applicatio n Error
Faulting application fltsim98.exe, version 6.10.0.419, faulting module main.dll, version 6.10.0.440, fault address 0x000135c9.
12 November 2008
MsiInstall er
Product: Microsoft Office Professional Edition 2003 -- Error 1311. Source file not found(cabinet): C:\MSOCache\All Users\90000409-6000-11D3-8CFE- 0150048383C9\PA561401.CAB. Verify that the file exists and that you can access it.
12 November 2008
MsiInstall er
Product: Microsoft Office Professional Edition 2003 - Update 'Update for Outlook 2003: Junk E-mail Filter (KB957832): OUTLFLTR' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support:
Search Microsoft.com /?LinkId=23127
12 November 2008
MsiInstall er
Product: Microsoft Office Professional Edition 2003 -- Error 1311. Source file not found(cabinet): C:\MSOCache\All Users\90000409-6000-11D3-8CFE- 0150048383C9\PA561401.CAB. Verify that the file exists and that you can access it.
12 November 2008
MsiInstall er
Product: Microsoft Office Professional Edition 2003 - Update 'Security Update for Office 2003 (KB951535): MSXML5' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support:
Search Microsoft.com /?LinkId=23127
10 December 2008
MsiInstall er
Product: Microsoft Office Professional Edition 2003 -- Error 1311. Source file not found(cabinet): C:\MSOCache\All Users\90000409-6000-11D3-8CFE- 0150048383C9\PA561401.CAB. Verify that the file exists and that you can access it.
10 December 2008
MsiInstall er
Product: Microsoft Office Professional Edition 2003 - Update 'Update for Outlook 2003: Junk E-mail Filter (KB958620): OUTLFLTR' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support:
Search Microsoft.com /?LinkId=23127
10 December 2008
MsiInstall er
Product: Microsoft Office Professional Edition 2003 -- Error 1311. Source file not found(cabinet): C:\MSOCache\All Users\90000409-6000-11D3-8CFE- 0150048383C9\PA561401.CAB. Verify that the file exists and that you can access it.
10 December 2008
MsiInstall er
Product: Microsoft Office Professional Edition 2003 - Update 'Security Update for Office 2003 (KB951535): MSXML5' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support:
Search Microsoft.com /?LinkId=23127
10 December 2008
MsiInstall er
Product: Microsoft Office Professional Edition 2003 -- Error 1311. Source file not found(cabinet): C:\MSOCache\All Users\90000409-6000-11D3-8CFE- 0150048383C9\PA561401.CAB. Verify that the file exists and that you can access it.
10 December 2008
MsiInstall er
Product: Microsoft Office Professional Edition 2003 - Update 'Security Update for Word 2003 (KB956357): WINWORD' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support:
Search Microsoft.com /?LinkId=23127
10 December 2008
MsiInstall er
Product: Microsoft Office Professional Edition 2003 -- Error 1311. Source file not found(cabinet): C:\MSOCache\All Users\90000409-6000-11D3-8CFE- 0150048383C9\PA561401.CAB. Verify that the file exists and that you can access it.
10 December 2008
MsiInstall er
Product: Microsoft Office Professional Edition 2003 - Update 'Security Update for Excel 2003 (KB958436): EXCEL' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support:
Search Microsoft.com /?LinkId=23127