Quote:
Originally Posted by Tootech  Can you have a look in Device Manager and let us know if your DVD drive is listed with a yellow question mark or exclamation mark against it, and if there are any error messages against it.
Have a look here for instructions on how to get to Device Manager Open Device Manager - Windows Vista Help
This is a Device Manager screenshot, on your machine it will probably be a DVD drive, with an error message next to it.
I would uninstall Firefox and reinstall it to attempt to repair any problems.
Let us know how you get on. |
♦Hi again
Yes there is a yellow question mark.
It shows me this:
Windows cannot load the controller of device for this hardware. It is possible that the controller is damaged or is not. (Code 39)
Click in " Looking for solutions " to send information about this device to Microsoft and to consult if there is some available solution.
How can I do this???
IŽll uninstall Firefox and reinstall but the problem is still the same . . . strange ? ? ?