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**Tootech** · 14-12-2008, 11:10 PM

Can you have a look in Device Manager and let us know if your DVD drive is listed with a yellow question mark or exclamation mark against it, and if there are any error messages against it.

Have a look here for instructions on how to get to Device Manager

Open Device Manager - Windows Vista Help

This is a Device Manager screenshot, on your machine it will probably be a DVD drive, with an error message next to it.

Attachment 246

I would uninstall Firefox and reinstall it to attempt to repair any problems.

Let us know how you get on.

14-12-2008, 11:10 PM	#6 (permalink)
Tootech Status: Free PC Help Tech Member Join Date: Oct 2008 Location: Elsham, Lincolnshire Posts: 1,652 Operating System: Win 7, Snow Leopard, Ubuntu PC Experience: Tinker, tinker, learn.......	Can you have a look in Device Manager and let us know if your DVD drive is listed with a yellow question mark or exclamation mark against it, and if there are any error messages against it. Have a look here for instructions on how to get to Device Manager Open Device Manager - Windows Vista Help This is a Device Manager screenshot, on your machine it will probably be a DVD drive, with an error message next to it. Attachment 246 I would uninstall Firefox and reinstall it to attempt to repair any problems. Let us know how you get on. __________________ If Free PC Help has helped you then please consider a donation. Click here Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Last edited by Tootech; 27-09-2009 at 08:25 PM..