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**Tootech** · 14-12-2008, 10:10 PM

Can you have a look in Device Manager and let us know if your DVD drive is listed with a yellow question mark or exclamation mark against it, and if there are any error messages against it.

Have a look here for instructions on how to get to Device Manager

Open Device Manager - Windows Vista Help

This is a Device Manager screenshot, on your machine it will probably be a DVD drive, with an error message next to it.

Attachment 246

I would uninstall Firefox and reinstall it to attempt to repair any problems.

Let us know how you get on.

14-12-2008, 10:10 PM	#6 (permalink)
Tootech Status: Free PC Help Tech Member Join Date: Oct 2008 Posts: 1,684 Operating System: OSX PC Experience: Shredded the teeshirt......	Can you have a look in Device Manager and let us know if your DVD drive is listed with a yellow question mark or exclamation mark against it, and if there are any error messages against it. Have a look here for instructions on how to get to Device Manager Open Device Manager - Windows Vista Help This is a Device Manager screenshot, on your machine it will probably be a DVD drive, with an error message next to it. Attachment 246 I would uninstall Firefox and reinstall it to attempt to repair any problems. Let us know how you get on. Last edited by Tootech; 27-09-2009 at 08:25 PM..