It will be a port issue -
Come back with the router and we will go from there - also depending how you connect to the router - you can use the inbuilt windows to connect (this normally has issues) or you should have got a disk with the USB or PCI card - I personally would use that to configure the connection.
If you just wanted to check if the router is ok - then plug an Ethernet cable directly into the PC and Router and that will say if there are any issues with the router or ISP
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