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then they tried to put a new hard-drive in mine to see what happens but my lappy wudnt take it,but it read it in the bios.
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What do you mean it wouldn't take it Noose?
Did they actually install it properly?
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They even tried formatting my hard-drive but it wudnt let them,just come up with a blue screen saying wat it did before
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Did they try to format this via another pc?