Computer Support Forums - FreePCHelp.co.uk - View Single Post - Corrupt Audio and Video Drivers following New Display PCBA install

**AdvancedSetup** · 30-03-2008, 05:16 AM

Correct nothing really obvious that would be preventing the built-in audio.

I would download and install this update and after a reboot go back to Windows Updates and look for any other critical updates.

Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)

I don't think it is any corruption as they say, I think that is just more so a generic error.

Before doing the Windows update though I think you should perform this clean up to ensure that there is not something else on your system.
If you're 100% certain your box is clean then we can skip this part, but if it turns out later on that it is because of temp files or malware and you skipped it then we won't be too happy about that.

You have to realize that we don't know the details of your computer, or your computer knowledge and that's why we need to rule things out first and get back to a basic starting point.

So did you download and install the Audio software from DELL and have it install without error?

Follow these instructions carefully.
Download ATF-Cleaner from Snapfiles.com to remove "junk" files from your computer that may contain malware.
You can also download it from Majorgeeks.com
When you run ATF-Cleaner, check the items as shown below for Main.
For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox
NOTE: If you don't have FireFox or Opera installed then they will be grayed out and can be ignored
Then click on "Empty Selected".

.

----------------------------------------------------------------------
Install and run the free version (not the Professional version) of SUPERAntiSpyware from SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!
Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files.
You do not have to send them your e-mail address, just click next.
You can leave the automated check for updates on.
You can uncheck "Send a diagnostic report to research center" if you don't want to send the information.
DO NOT allow SUPERAntiSpyware to protect your Home Page settings.
On the Top Left select the Scan your computer button.
Make sure there is a CHECK MARK on all Fixed Drives.
Click "Perform a Complete Scan". Click "Next" and reboot the computer when prompted to do so.

30-03-2008, 05:16 AM	#8 (permalink)
AdvancedSetup Status: Free PC Help Long Term Member Join Date: Jan 2008 Location: 34° 12' 35" N, 118° 29' 21" W Posts: 819 Operating System: Server 2003 Enterprise PC Experience: Systems Engineer	Correct nothing really obvious that would be preventing the built-in audio. I would download and install this update and after a reboot go back to Windows Updates and look for any other critical updates. Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) I don't think it is any corruption as they say, I think that is just more so a generic error. Before doing the Windows update though I think you should perform this clean up to ensure that there is not something else on your system. If you're 100% certain your box is clean then we can skip this part, but if it turns out later on that it is because of temp files or malware and you skipped it then we won't be too happy about that. You have to realize that we don't know the details of your computer, or your computer knowledge and that's why we need to rule things out first and get back to a basic starting point. So did you download and install the Audio software from DELL and have it install without error? Follow these instructions carefully. Download ATF-Cleaner from Snapfiles.com to remove "junk" files from your computer that may contain malware. You can also download it from Majorgeeks.com When you run ATF-Cleaner, check the items as shown below for Main. For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox NOTE: If you don't have FireFox or Opera installed then they will be grayed out and can be ignored Then click on "Empty Selected". . ---------------------------------------------------------------------- Install and run the free version (not the Professional version) of SUPERAntiSpyware from SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware! Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files. You do not have to send them your e-mail address, just click next. You can leave the automated check for updates on. You can uncheck "Send a diagnostic report to research center" if you don't want to send the information. DO NOT allow SUPERAntiSpyware to protect your Home Page settings. On the Top Left select the Scan your computer button. Make sure there is a CHECK MARK on all Fixed Drives. Click "Perform a Complete Scan". Click "Next" and reboot the computer when prompted to do so. __________________ Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here Malwarebytes' Anti-Malware \| Malwarebytes' Products \| SUPERAntispyware \| HijackThis \| Spybot Search & Destroy \| hpHosts \| SpywareBlaster \| WinPatrol \| SiteHound \| FireFox \| NoScript \| Adblock Plus \| Sandboxie \| Acronis True Image \| ThreatFire \| ESET Online Scanner \| Kaspersky Online Scanner \| Panda Online Scanner \| Trend Online Scanner \| Avira AntiVir Personal \| Avast Free AV \| CCleaner \| ATF-Cleaner \| Online Armor Firewall \| Outpost Firewall Free \| DirectX \| Office Compatibility Pack \| Office 2003 (SP3) \| SubInACL \| Windows Defender \| Windows Installer 3.1 \| IE7 XP \| XP SP3 for IT \| Sysinternals \| Virtual PC 2007 \| Returnil We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.